KeptDee Support
- App
- KeptDee
- hello@jeansdev.com
- Response time
- We usually respond within 1-3 business days.
Need help with KeptDee? Contact us for assistance with app usage, local data, reminders, image attachments, bug reports, privacy questions, or general feedback.
How to Contact Support
For support, email us at:
What We Can Help With
- Questions about using KeptDee.
- Issues with reminders, due dates, item types, archive, delete, or reset features.
- Problems attaching or viewing product and document images.
- Bug reports and technical issues.
- Privacy questions and general feedback.
Information to Include
When contacting support, please include any details that may help us understand the issue:
- Your device model, such as iPhone 15 or your Android device model.
- Your iOS or Android version.
- Your KeptDee app version.
- A short description of the issue and what you expected to happen.
- A screenshot, if it helps explain the issue.
Local Data
KeptDee is designed as a local-first app. It does not require an account and does not use cloud sync. The information you save in the app is stored on your device using local app storage.
Because KeptDee does not provide accounts or cloud storage, there is no separate account or server-side data deletion request flow. To remove local data, use the app's delete or reset features, uninstall the app, or clear app data from your device settings.